ORDERS

ALL ORDERS MAY BE PLACED BY PHONE (802-253-7000) OR BY FAX (802-253-5023). PLEASE ASK FOR THE STOWE VINTAGE SALES DEPARMENT.


TERMS / PAYMENT POLICY

STOWE VINTAGE ACCEPTS PAYMENT BY AMERICAN EXPRESS, VISA, MASTER CARD, OR DISCOVER. ALL PRICES AND PAYMENTS ARE IN U.S. DOLLARS ONLY. FOR YOUR CONVENIENCE, YOU MAY CHOOSE PAYPAL FOR PAYMENT. ONCE AT PAYPAL, CLICK ON SEND MONEY AND FOLLOW PAYPAL DIRECTIONS. OUR EMAIL ADDRESS FOR PAYPAL PAYMENTS IS SALES@STOWEGEMS.COM. YOU MAY ALWAYS CALL US TO ARRANGE YOUR PAYMENT METHOD. OUR PHONE NUMBER IS 802-253-7000, ASK FOR THE STOWE VINTAGE SALES DEPARTMENT. HOURS WE CAN BE REACHED (EASTERN TIME) 10:00AM – 5:00PM. WE ARE CLOSED ON SUNDAYS & TUESDAYS.


RETURN POLICY

ALL ITEMS ARE CAREFULLY INSPECTED BEFORE SHIPMENT TO ENSURE YOUR SATISFACTION. IN THE UNLIKELY EVENT YOUR SHIPMENT IS RECEIVED DAMAGED OR DEFECTIVE, PLEASE CONTACT US IMMEDIATELY AFTER YOUR PACKAGE ARRIVES FOR A RETURN AUTHORIZATION CLAIM NUMBER. PACKAGES SENT WITHOUT THIS NUMBER WILL BE RETURNED. ALL CLAIMS MUST BE MADE WITHIN THREE DAYS OF RECEIPT OF ORDER. SHIPPING CHARGES WILL NOT BE REFUNDED. RETURNED ITEMS MUST BE IN ABSOLUTELY THE SAME CONDITION AS SHIPPED FOR REFUND. IF YOU SHOULD DECIDE TO RETURN YOUR STOWE VINTAGE PURCHASE, PLEASE DO SO WITHIN ONE WEEK, AFTER THAT A 10% RESTOCKING FEE WILL BE APPLIED.


SHIPPING INFORMATION

STOWE VINTAGE ENDEAVORS TO SHIP ALL ORDERS WITHIN 48 HOURS AFTER WE RECEIVE YOUR ORDER. WE HAVE FOUND UPS TO BE THE FASTEST AND MOST RELIABLE MEANS OF SHIPMENT. UPS WORKS BEST WITH DELIVERY TO BUSINESS ADDRESSES OR PRIVATE ADDRESSES WHERE SOMEONE IS AVAILABLE TO ACCEPT DELIVERY. UNLESS YOU PROVIDE US WITH SUCH AN ADDRESS YOUR SHIPMENT WILL BE SENT UNITED STATES POSTAL SERVICE. HIGH VALUE ITEMS (OVER $500) WILL BE SHIPPED UNITED STATES POSTAL SERVICE REGISTERED MAIL. THIS IS THE SAFEST AND MOST SECURE SHIPPING METHOD. IF YOU HAVE CONCERNS REGARDING YOUR SHIPMENT, PLEASE CONTACT US AT: STOVINT08@GMAIL.COM

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